Contact

Our specialised support team is available to help you with questions and concerns about Larch Credholm reliably and competently. Whether you want information, are already registered or use the platform – we provide personal care so you always feel well supported.

How to contact us

We help you quickly and accurately with all matters related to your account and the use of Larch Credholm. The team operates Monday to Friday during business hours (CET) and prioritises requests. Typical areas where we assist you include:

• Account opening and verification as well as full account management (incl. profile and risk settings)
• Technical assistance for platform use, the app or error resolution
• Questions about deposits, withdrawals, processing times and supported payment methods
• Detailed information about features, strategies, AI algorithms and available trading tools
• Feedback, ideas and suggestions for platform improvements
• Support for all other concerns – from general questions to individual needs

Register

Use the secure contact form below. Fill in all relevant fields so we can process your request quickly and accurately. You will usually receive a response on business days within 24 hours – often sooner. For urgent technical issues a live chat is available (weekdays 9–18).

Contact information

Email: [email protected]

Address: 125 Queen St W, Suite 400, Toronto, ON M5H 2N2, Canada

Our goal is to make your experience with Larch Credholm as pleasant, seamless and successful as possible. We value clear communication, transparency and solution-oriented support. You can contact us via the form, by email or – in selected cases – by phone. Your satisfaction and security are our priorities.